Warranty Policy
Last Updated March 15, 2026
Y-Containers provides warranty coverage on eligible products according to the product’s type, condition and configuration.
Because we sell new, used, modified and As-Is shipping containers, warranty coverage is not necessarily the same for every product.
Customers should review the individual product listing together with this Warranty Information before completing a purchase.
1. New / One-Trip Containers
New or one-trip containers generally have limited previous shipping use and typically show less wear than used containers.
Eligible new or one-trip containers are covered for qualifying structural or weather-related defects for the warranty period stated on the applicable product listing.
Warranty coverage does not apply to ordinary cosmetic characteristics or damage resulting from improper use, modification, site conditions, accidents or other excluded circumstances described below.
2. Used Containers
Used shipping containers have previously been in service and naturally vary in age, appearance and condition.
Used containers may show:
- Dents
- Scratches
- Surface rust
- Faded paint
- Shipping markings
- Previous repairs
- Other normal signs of use
These characteristics are not automatically considered defects.
Warranty coverage for a used container depends on the condition and warranty specifically stated on the applicable product listing.
Customers should carefully review the product’s condition classification, description, available photos and warranty information before purchasing.
3. Wind & Watertight Containers
A container identified as Wind & Watertight (WWT) is a used container intended to provide enclosed storage protection when its doors and seals are properly closed.
WWT does not mean that the container is new or free from cosmetic wear.
Dents, scratches, surface rust, markings and previous repairs may be present.
Any warranty applicable to a Wind & Watertight container will be stated on the applicable product listing and is subject to the terms and exclusions described in this policy.
4. Cargo Worthy Containers
Containers identified as Cargo Worthy are used containers represented according to the condition or inspection information stated on the applicable product listing.
Cargo Worthy containers may still show cosmetic wear and evidence of previous use.
Customers should review the individual listing for the product’s current condition, certification or inspection information where applicable, and warranty coverage.
5. As-Is Containers
Products specifically identified as As-Is are sold in their disclosed condition.
As-Is products may have significant cosmetic wear, damage, repairs or other condition issues disclosed in the product listing.
Unless expressly stated otherwise on the applicable product page, As-Is products do not include the same warranty coverage that may apply to other container conditions.
Customers should carefully review the product description, condition information, available photographs and applicable terms before purchasing an As-Is container.
Selling a product As-Is does not change Y-Containers’ responsibility to accurately represent the product being offered.
6. Modified & Custom Containers
Warranty coverage for modified or custom containers depends on the product and modifications performed.
Where applicable, the warranty for a modified container may distinguish between:
- The original container
- Components added during modification
- Work performed as part of the modification
The warranty terms applicable to a custom or modified product should be confirmed as part of the applicable product or order information before purchase.
Alterations performed by the customer or another party after delivery may affect applicable warranty coverage.
7. What the Warranty May Cover
Depending on the warranty applicable to the particular product, eligible coverage may include qualifying defects involving the container’s structural condition, doors, seals or modifications specifically covered by the applicable warranty.
Coverage applies only according to the terms stated for the product purchased.
A warranty does not mean that a used container will be free from normal cosmetic wear or characteristics consistent with its disclosed condition.
8. What Is Not Covered
Unless otherwise required by applicable law or specifically stated in the applicable product warranty, coverage does not apply to problems caused by:
- Normal cosmetic wear
- Surface rust that does not constitute a covered structural failure
- Dents, scratches or markings consistent with the disclosed condition
- Improper use or maintenance
- Customer or third-party modifications
- Improper site preparation
- Unstable or unsuitable ground conditions
- Accidents or impact occurring after delivery
- Improper relocation or transportation after delivery
- Unauthorized repairs or alterations
- Natural disasters or severe external events
- Damage occurring after the customer takes possession that was not attributable to Y-Containers
Pre-existing characteristics that were clearly disclosed in the applicable product description or photographs are not considered undisclosed warranty defects solely because they are present after delivery.
9. Making a Warranty Claim
If you believe your product has an issue covered by its applicable warranty, contact Y-Containers.
Please provide:
- Your name
- Order number
- Product information
- Description of the issue
- Photographs or other supporting information where reasonably available
Email: sales@y-containers.com
Phone: +1 (331) 255-6346
Y-Containers may request additional photographs, information or an inspection when reasonably necessary to evaluate the claim.
10. Warranty Claim Resolution
After reviewing an eligible warranty claim, Y-Containers will determine the appropriate resolution based on the product, issue and applicable warranty.
Depending on the circumstances, an approved resolution may include:
- Repair
- Replacement
- Replacement components
- Refund
- Another mutually agreed resolution
The appropriate remedy depends on the nature of the issue, applicable warranty and product availability.
We do not guarantee a specific remedy before a warranty claim has been reviewed.
11. Warranty vs. Returns
Warranty claims and returns are different processes.
Our Returns & Refunds Policy governs eligible returns, change-of-mind requests, cancellations and refunds within the applicable return period.
This Warranty Information governs qualifying product issues covered by an applicable warranty.
Customers should review both policies before purchasing.
12. Product-Specific Warranty Terms
Where a product page or written order agreement provides a specific warranty period or product-specific warranty terms, those terms apply to that product together with this policy.
Customers should not assume that warranty coverage shown for one container applies to every other Y-Containers product.
If warranty information for a product is unclear, contact Y-Containers before completing your purchase.
Contact Y-Containers
Questions about warranty coverage or an existing warranty claim can be directed to:
Y-Containers
Operated by Y-Containers LLC
Address:
1075 Township Road 1950 East
Smithshire, IL 61478
United States
Phone: +1 (331) 255-6346
Email: sales@y-containers.com
Business Hours:
Monday–Saturday
8:00 AM–5:00 PM CST