Frequently asked question
Frequently Asked Questions
Last Updated: March 15, 2026
Find answers to common questions about Y-Containers, our shipping containers, ordering, delivery and purchasing process.
If you need information about a specific container or order, contact our team before purchasing.
What does Y-Containers sell?
Y-Containers sells new and used shipping containers in a range of sizes, conditions and configurations. We also offer selected modified and configured container solutions depending on current availability and customer requirements.
Our inventory changes as containers are sold and additional units become available. Visit our Shop to see products currently available.
Where is Y-Containers located?
Y-Containers is based in Smithshire, Illinois.
Our business is operated by Y-Containers LLC, and our container inventory is maintained at our Smithshire location.
Address:
1075 Township Road 1950 East
Smithshire, IL 61478
United States
Does Y-Containers own its container inventory?
Yes. Y-Containers maintains its container inventory at our Smithshire, Illinois location.
Availability varies by product, so customers should check the individual product listing for current availability, condition, specifications and pricing.
What is the difference between new and used containers?
New / One-Trip Containers generally have limited previous shipping use and typically show less wear than used containers.
Used Containers have previously been in service and may show signs of use such as dents, scratches, faded paint, surface rust, markings or previous repairs.
Condition varies between containers. Review the individual product description and available photos before purchasing.
What does Wind & Watertight mean?
Wind & Watertight (WWT) describes a used container intended to provide enclosed storage protection when its doors and seals are properly closed.
WWT containers are used products and may still show cosmetic wear, including dents, scratches, surface rust, markings or previous repairs.
Review the individual product listing and applicable warranty information before purchasing.
What container sizes are available?
Y-Containers offers containers in a range of sizes and configurations depending on current inventory.
Rather than relying on a fixed list, visit our Shop to see the sizes, types and configurations currently available.
If you need a particular size or configuration that you don't see listed, contact us to ask about availability.
How much does a shipping container cost?
Container prices vary depending on size, condition, configuration and current inventory.
The current product price is displayed on the applicable product page. Delivery charges, applicable taxes and other order-specific costs should be reviewed before completing your purchase.
Contact Y-Containers if you have questions about the price of a particular container.
Does Y-Containers deliver?
Yes. Y-Containers coordinates delivery directly with customers across the continental United States.
Delivery requirements and costs vary depending on the selected container, destination, site access and scheduling.
See our Shipping & Delivery Policy for complete delivery information.
How long does delivery take?
Typical delivery is 7–10 business days.
Delivery times may vary based on product availability, delivery location, site access and scheduling. The applicable delivery information should be reviewed before completing your purchase.
See our Shipping & Delivery Policy for additional details.
What do I need to prepare for delivery?
Shipping containers require specialized delivery equipment.
Before ordering, consider road and driveway access, turning and maneuvering space, overhead clearance, utility lines, trees, structures, ground conditions and the space required to unload and position the container.
If you're unsure whether your property can accommodate delivery, contact Y-Containers before placing your order.
Can I pick up my container?
Customer pickup may be available for eligible orders from our Smithshire, Illinois location.
Pickup must be arranged with Y-Containers in advance so we can confirm product availability, scheduling and applicable pickup requirements.
Contact us before arriving to collect an order.
Does Y-Containers modify shipping containers?
Y-Containers offers selected modified and configured container solutions depending on availability and project requirements.
Modifications may affect pricing, preparation time, delivery requirements, warranty coverage and return eligibility.
Contact us before purchasing if you have questions about a modified container or specific project requirements.
What payment methods does Y-Containers accept?
We accept the payment methods displayed during checkout.
Customers should review the available payment option, order amount and applicable charges before completing payment.
For additional information, review our Payment Policy or contact us before placing your order.
Will I be charged sales tax?
Applicable sales tax is determined based on the order and delivery information provided during the purchasing process.
Eligible tax-exempt customers should contact Y-Containers regarding the required documentation before completing their purchase.
See our Sales Tax Policy for additional information.
What warranty applies to my container?
Warranty coverage varies depending on the container's type, condition and configuration.
Review the applicable product information and our Warranty Information page to understand the coverage that applies to your purchase.
If you have questions about the warranty for a particular container, contact us before ordering.
What is Y-Containers' return and refund policy?
Return eligibility, applicable timeframes, transportation responsibilities and refund procedures are explained in our Return & Refund Policy.
Because terms may vary depending on the product and circumstances, customers should review the complete policy before placing an order.
Modified, customized and as-is products may have different return eligibility or conditions.
Can I cancel an order?
Cancellation eligibility may depend on the status of the order and whether product preparation or delivery arrangements have begun.
If you need to cancel an order, contact Y-Containers as soon as possible and review the applicable cancellation terms in our Return & Refund Policy.
How can I contact Y-Containers?
Our team can assist with questions about products, availability, ordering and delivery.
Y-Containers
Operated by Y-Containers LLC
Address:
1075 Township Road 1950 East
Smithshire, IL 61478
United States
Phone: +1 (331) 255-6346
Email: sales@y-containers.com
Business Hours:
Monday–Saturday
8:00 AM–5:00 PM CST