Shipping Policy 

Last Updated March 15, 2026

Y-Containers is committed to delivering your shipping container, modified container, or Tiny House Capsule to you safely, efficiently, and on time. We understand that receiving your container promptly is important for your project timeline.

By placing an order with us, you agree to the terms below.

1. Order Processing

All orders are processed only after full payment has been received and successfully cleared. Once your order is confirmed and payment has been received, our team begins processing your order promptly. This includes container inspection, scheduling logistics, and coordinating delivery with our transportation partners.

• Container Sales: Once your order is confirmed and payment is received, please allow 1-2 business days for processing and preparation. This includes inspecting and ensuring the quality of the container.

• Customization Services: The processing time for container customization (including Tiny House Capsules) varies based on the complexity of your project. Our team will provide you with a customized timeline during the consultation phase.

• Orders paid by credit card must be authorized and approved.

• Bank transfers or ACH payments must fully clear before scheduling delivery.

• Financing orders must be fully approved prior to processing.

• Orders will not be dispatched or scheduled until funds have cleared. Customers will be contacted if additional information is required to ensure a smooth delivery.

During peak periods, holidays, or due to unforeseen circumstances, processing times may be extended. Customers will be notified if significant delays occur.

2. Shipping & Delivery Timeframe

Y-Containers offers nationwide shipping with the following estimated timelines:

Order Deadline: 10:00 PM (GMT-05:00) Eastern Standard Time (New York)

Our logistics team will contact you prior to delivery to:

• Confirm scheduling

• Coordinate site access

• Arrange proper placement of the container

Delivery times may vary slightly depending on:

• Container availability

• Delivery location

• Weather conditions

• Accessibility of the delivery site

• Carrier availability and operational delays

We strive to meet this delivery window whenever possible. However, Y-Containers cannot guarantee delivery on a specific date.

3. Delivery Method

Shipping Containers are typically delivered using tilt-bed or flatbed trucks. Crane placement may be required for certain installations (if required and arranged). The delivery method will depend on container size, site conditions, and accessibility.

Customer Responsibilities:

• Ensure the delivery site is accessible for large trucks

• Provide a level surface for placement

• Clear any obstacles prior to delivery

• Be present or designate a representative at the time of delivery

• Comply with local zoning and placement regulations

• Obtain any required permits or site approvals before delivery

Failure to meet site requirements may result in delays or additional delivery fees.

4. Delivery Location & Access

It is the customer's responsibility to confirm that the delivery location:

• Allows truck access with sufficient turning radius

• Has adequate space for unloading and placement

• Complies with local regulations or zoning requirements

• Has a surface capable of supporting the weight of the container and delivery vehicle

Y-Containers is not responsible for delays caused by restricted access, improper site preparation, or failure to obtain necessary permits.

Additional charges may apply for:

• Remote or difficult-to-access locations

• Expedited delivery requests

• Special equipment requirements (e.g., crane)

• Delivery locations with restricted access

• Redelivery attempts due to customer unavailability or site access issues

If additional fees are required, our team will contact you before shipment is scheduled.

5. Shipping Charges

We offer simple and transparent shipping rates:

• Flat Rate Shipping: $450.00 per order (standard delivery within continental U.S.)

Shipping costs will be clearly displayed during checkout and on your invoice prior to payment. All shipping costs will be calculated based on:

• Distance from our facility or supplier yard

• Container size and weight

• Delivery method required

Shipping fees are non-refundable once delivery has been completed.

6. Failed Delivery Attempts

If delivery cannot be completed due to:

• Inaccessible site

• Incorrect or incomplete address

• Customer unavailability

• Failure to obtain required permits

Additional transportation, storage, or redelivery fees may apply before rescheduling. These fees will be communicated to you before any additional charges are incurred.

7. Inspection & Condition

All containers are inspected prior to dispatch and delivered in the condition described at the time of purchase. Photos, specifications, and condition details are available upon request before delivery.

8. Delivery Inspection

Upon delivery, customers should carefully inspect the container before accepting the shipment.

If any damage, defects, or discrepancies are identified:

• Notify the delivery driver immediately (if possible)

• Contact us within 48 hours of delivery by emailing sales@y-containers.com

• Please include photos and a description of the issue so we can resolve it quickly

Failure to notify us within the 48-hour timeframe may limit our ability to address the issue.

9. Risk of Loss

Risk of loss transfers to the customer upon:

• Successful delivery and placement at the specified address, or

• Transfer to a third-party carrier arranged by the customer.

10. Damaged or Incorrect Deliveries

If your container arrives damaged or incorrect, please follow the inspection procedures in Section 8 above. We will work with you to resolve the issue promptly.

11. Order Tracking

Once your order has been dispatched, we may provide shipping updates or delivery scheduling information when available. Customers may contact our support team at any time for order status updates.

12. Shipping Delays & Exceptions

While we make every effort to deliver within the stated timeframe, Y-Containers is not responsible for delays caused by circumstances beyond our reasonable control, including but not limited to:

• Severe weather conditions or natural disasters

• Road restrictions or closures

• Transportation disruptions or carrier operational delays

• Government regulations or restrictions

• Force majeure events

In the event of a delay, we will communicate updates as soon as possible.

13. Incorrect Shipping Information

Customers are responsible for providing accurate delivery information at the time of purchase. Additional fees may apply if a shipment must be redirected, rescheduled, or returned due to incorrect or incomplete address information.

14. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

• Email: sales@y-containers.com

• Phone: +1 (331) 255-6346

• Address: 1075 Township Road 1950 East, Smithshire, IL 61478, USA

We are here to ensure a smooth and successful delivery of your shipping container!

Thank you for choosing Y-Containers.