Shipping Policy
At Y-Containers, we’re committed to delivering your shipping containers—including our Tiny House Capsules—efficiently and reliably across the USA. This Shipping Policy outlines our processing, delivery, and related terms to ensure a smooth experience. By placing an order, you agree to these terms, which comply with applicable U.S. laws.
All estimated/typical delivery time are derived from real world data collected from past orders. They are approximate times for reference only.
Processing
The processing time begins from the date you placed your order. It usually takes 1-2 business days to process your order. Once we've processed it, we can then ship it.
Shipping
Country/Region | Shipping Method | Cost | Shipping Time |
United States | Standard Shipping | United States US$450 | 5-7 Business Days |
Order cut-off time: 6:00 PM (GMT-05:00) Eastern Standard Time (New York)
Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can track the status of your order by entering the tracking number on our website's tracking page or through the carrier's website.
Shipping Restrictions:
We currently do not ship to P.O. boxes. Please provide a physical address for delivery. Additionally, some items may be subject to shipping restrictions due to size, weight, or regulatory requirements. If you have any questions about shipping restrictions, don't hesitate to contact our customer service team for assistance.
Lost or Damaged Items:
If your item arrives damaged, please get in touch with us within 24 hours of delivery with photographic evidence. We will work with you to resolve the issue promptly. If your package is lost in transit, contact us immediately. We will collaborate with the shipping carrier to locate your package or send a replacement.
Contact Us:
If you have any questions or concerns about our shipping policy, please get in touch with our customer service team at sales@y-containers.com
Contact Details:
Company Name: Y-Containers
E-Mail: sales@y-containers.com
Phone: +1 779-600-5360
Address: 1070 Township Road 1950 East, Smithshire, Illinois 61478, United States