Privacy Policy

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Privacy Policy

Last Updated March 15, 2026

We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how Y-Containers ("we," "us," or "our") collects, uses, discloses, and protects your information when you visit our website (the "Site"), purchase our products (including shipping containers and Tiny House Capsules), or interact with us. This policy is designed to comply with applicable laws, including the California Consumer Privacy Act (CCPA, Cal. Civ. Code § 1798.100 et seq.).

By using our Site or services, you agree to the collection and use of information in accordance with this policy.

We collect two kinds of information from you: personally-identifiable information that you choose to provide to us and non-personally-identifiable information, such as your IP address. We will only use the information that we collect about you lawfully and in accordance with this Privacy Policy.

1. Personally-Identifiable Information

a. Online Forms & E-mail: The only personally-identifiable information that we collect is what you voluntarily submit to us. For example, if you e-mail questions or requests for information about us, our services or products, we may request your name, mailing address, telephone number and/or email address in order to respond to your enquiries.

b. E-commerce & Online Orders/Enquiries: The type of information we will collect from you will include your name, billing address, shipping address, phone number, email address and credit/debit card details. Your order information will be stored securely. Your credit/debit card information will only be used to securely process your order via a payment gateway and will not be visible to us.

Also, if you submit any form of application (employment applications, service quotation/estimate requests, or any other enquiries, requests or applications) to us via e-mail, you will be required to include personally-identifiable information so that we can adequately review your application and contact you. We may collect and store the information you choose to provide us in order to send you information about us from time to time.

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

2. Non Personally-Identifiable Information

a. IP Addresses: An IP Address is a number used by computers on a network to identify your computer so that data can be transmitted to you. We collect IP Address information in order to administer our web site and to gather site statistics.

b. Cookies: Cookies are pieces of data that a web site sends to a user’s computer while the user is viewing the site. Cookies identify your web browser and store information about your visits, but do not reveal any personally-identifiable information about you. We may use cookies to understand what parts of our site users are visiting the most and to help us improve our site.

  • Essential Cookies: Enable core site functions like cart checkout.

  • Analytics Cookies: Track site performance and visitor behavior to help us improve the user experience.

  • Marketing Cookies: Deliver relevant ads or content based on your browsing history.
    You can manage cookie preferences through your browser settings, though disabling them may affect site functionality.

3. How We Use Your Information

We use your data to:

  • Process and deliver your orders for shipping containers and Tiny House Capsules.

  • Respond to inquiries or provide customer support via sales@y-containers.com.

  • Improve our website, products, and services based on usage patterns and feedback.

  • Send promotional emails about new containers, offers, or updates (you can opt out anytime).

  • Comply with legal obligations or protect our business interests.

4. Information Sharing

We do not share personally-identifiable and/or non personally-identifiable information with third-party organizations, except where expressed by us with your given consent. We may share it with:

  • Service Providers: Third parties like payment processors, delivery companies, or IT support are bound by confidentiality agreements to help us operate our business and fulfill your orders.

  • Legal Authorities: If required by law or to protect our rights, safety, or property, including in cooperation with a legal request in connection with any law enforcement investigation or other public safety matter.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred with notice to you.

5. Data Security

We make every effort to have reasonable security procedures in place to protect against the loss, misuse or alteration of information under our control. We implement reasonable measures—like encryption and secure servers—to protect your information from unauthorized access, loss, or misuse. However, no online system is 100% secure, and we cannot guarantee absolute security. The personal information which we hold will be held securely in accordance with our internal security policy and the law.

6. Your Rights and Choices (California Consumer Privacy Act - CCPA)

If you are a California resident, you have specific rights regarding your personal information under the CCPA. These rights include:

  • Access: You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.

  • Deletion: You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.

  • Opt-Out of Sale: You have the right to opt-out of the sale of your personal information. We do not sell your personal information.

  • Non-Discrimination: You have the right not to receive discriminatory treatment for exercising any of your CCPA rights.

To exercise any of these rights, please contact us at sales@y-containers.com. We will respond to your request within 30 days. We may need to verify your identity before fulfilling your request.

7. Data Retention

We keep your personal information only as long as necessary for the purposes outlined in this policy:

  • Order data for 7 years to comply with tax and warranty obligations.

  • Account data until you delete your account or request removal.

  • Browsing data for up to 2 years for analytics purposes.

8. Third-Party Links

Our website may link to external sites (e.g., payment gateways). We are not responsible for their privacy practices. Review their policies before sharing data.

9. Children’s Privacy

Our services are not intended for individuals under 16. We do not knowingly collect data from children. If you believe we have, contact us at sales@y-containers.com to have it removed.

10. International Data Transfers

If you are outside the U.S., your data may be transferred to and stored in the U.S., where our servers are located. We ensure appropriate safeguards for cross-border transfers.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will be posted here with a revised effective date. We encourage you to check back periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please reach out:

  • Email: sales@y-containers.com

  • Phone: +1 (331) 255-6346

  • Address: 1075 Township Road 1950 East, Smithshire, IL 61478, USA

Thank you for choosing Y-Containers. We remain committed to safeguarding your privacy and ensuring your trust.