Privacy Policy

At Y-Containers, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, purchase our products (such as shipping containers and Tiny House Capsules), or interact with us. By using our services, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Contact Details: Name, email address, phone number, and shipping/billing address when you place an order or contact us.
• Payment Information: Credit card details, bank information, or other payment data processed through secure third-party providers.
• Account Information: Username, password, and preferences if you create an account on our website.

b. Non-Personal Information

• Browsing Data: IP address, browser type, device information, and pages visited, collected via cookies and analytics tools.
• Usage Data: How you interact with our site, such as search queries or products viewed.

c. Voluntary Information

• Feedback: Reviews, survey responses, or inquiries you submit to us.

2. How We Collect Information

• Directly from You: When you fill out forms, make a purchase, or email us at sales@y-containers.com.
• Automatically: Through cookies, web beacons, and analytics tools as you navigate our website.
• From Third Parties: Payment processors or delivery partners may share data to fulfill your order.

3. How We Use Your Information

We use your data to:

• Process and deliver your orders for shipping containers and Tiny House Capsules.
• Respond to inquiries or provide customer support via info@y-containers.com.
• Improve our website, products, and services based on usage patterns and feedback.
• Send promotional emails about new containers, offers, or updates (you can opt out anytime).
• Comply with legal obligations or protect our business interests.

4. How We Share Your Information

We do not sell your personal information. We may share it with:

• Service Providers: Third parties like payment processors, delivery companies, or IT support, bound by confidentiality agreements.
• Legal Authorities: If required by law or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred with notice to you.

5. Cookies and Tracking Technologies

We use cookies to enhance your experience:

• Essential Cookies: Enable core site functions like cart checkout.
• Analytics Cookies: Track site performance and visitor behavior.
• Marketing Cookies: Deliver relevant ads or content.

You can manage cookie preferences through your browser settings, though disabling them may affect site functionality.

6. Data Security

We implement reasonable measures—like encryption and secure servers—to protect your information from unauthorized access, loss, or misuse. However, no online system is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correct: Update inaccurate information.
• Delete: Ask us to remove your data, subject to legal exceptions.
• Opt-Out: Unsubscribe from marketing emails via the link in each message or by emailing sales@y-containers.com.

To exercise these rights, contact us at sales@y-containers.com.We’ll respond within 30 days.

8. Data Retention

We keep your personal information only as long as necessary:

• Order data for 7 years to comply with tax and warranty obligations.
• Account data until you delete your account or request removal.
• Browsing data for up to 2 years for analytics purposes.

9. Third-Party Links

Our website may link to external sites (e.g., payment gateways). We’re not responsible for their privacy practices. Review their policies before sharing data.

10. Children’s Privacy

Our services are not intended for individuals under 16. We do not knowingly collect data from children. If you believe we have, contact us at sales@y-containers.com to have it removed.

11. International Data Transfers

If you’re outside the U.S., your data may be transferred to and stored in the U.S., where our servers are located. We ensure appropriate safeguards for cross-border transfers.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will be posted here with a revised effective date. Check back periodically.

13. Contact Us

Questions, concerns, or requests? Reach out to us at:
Email: sales@y-containers.com
Address: 1075 Township Road 1950 East, Smithshire, IL 61478 United States 

We’re here to assist you!